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Refund Policy

Blue Berry Red will only refund Tokens in the amount proportionally determined in accordance to the price paid and problem effectively reported when any token is lost due to dysfunction of blueberryred.com. Performers are free to choose the rate of their private shows. However they are not allowed to make fake promises, which they will not fulfil in the end. If this happens Blue Berry Red will assess the situation and refund any tokens used. The amount refunded depends on the situation and will always be a refund in tokens.

Any complaint must be placed, within 24 hours counted from the occurrence, using Blue Berry Red’s support email. Given the complexity and particularities of the procedure to determine the righteousness of the complaints placed it can usually take up to 48 hours to resolve matters.

Contact us using our contact form should you need to and our support team will be ready to help.